Privacy Policy

Effective Date: 07.20.26
Last Updated: 07.20.26

Just Green respects your privacy. This Privacy Policy explains how Just Green (“Just Green,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit justgreenusa.com, purchase our products, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Just Green.

Information You Provide Directly

We may collect information you provide when you:

• Place or attempt to place an order
• Create or manage an account
• Contact customer support
• Request a return, refund, or exchange
• Subscribe to marketing communications
• Submit a product review
• Participate in a promotion or survey
• Communicate with us by email, website form, or another method

This information may include:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account login information
• Order and transaction information
• Products purchased or viewed
• Return and refund information
• Customer-service communications
• Reviews, photographs, videos, and other submitted content
• Marketing preferences
• Any other information you voluntarily provide

Payment Information

Payments are processed through third-party payment providers.

Payment information may include your card number, expiration date, security code, billing address, and other information required to complete a transaction. Full payment-card details are generally collected and processed directly by the payment provider and may not be stored by Just Green.

Payment providers process your information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Language settings
• Approximate geographic location
• Referring website or source
• Pages viewed
• Products viewed
• Links and buttons selected
• Search activity
• Shopping-cart activity
• Checkout activity
• Date and time of visits
• Time spent on the website
• Website errors and performance information
• Cookie and advertising identifiers

We may collect this information through cookies, pixels, tags, log files, software development kits, and similar technologies.

Information From Other Sources

We may receive information from third parties, including:

• Payment processors
• Shipping carriers
• Ecommerce and website-hosting providers
• Fraud-prevention providers
• Analytics providers
• Advertising and marketing partners
• Social-media platforms
• Customer-service providers

Information received from these parties may include transaction status, delivery information, fraud indicators, marketing interactions, and website activity.

2. How We Use Information

We may use personal information to:

• Operate and maintain the website
• Process and fulfill orders
• Process payments and refunds
• Arrange shipping and delivery
• Provide order confirmations and updates
• Respond to questions and customer-service requests
• Process returns, refunds, replacements, and exchanges
• Create and manage customer accounts
• Detect and prevent fraud, abuse, and unauthorized transactions
• Protect the website, our customers, and our business
• Improve our products, services, and website
• Understand how customers use the website
• Personalize website content and product recommendations
• Measure advertising and marketing performance
• Send promotional communications when permitted
• Maintain business and transaction records
• Enforce our Terms and Conditions and other policies
• Comply with legal, tax, accounting, and regulatory obligations
• Establish, exercise, or defend legal claims

We may also use information for another purpose disclosed when the information is collected or with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate, remember preferences, understand website activity, prevent fraud, and support advertising.

Cookies may include:

Essential Cookies

These cookies are necessary for functions such as:

• Shopping carts
• Checkout
• Account login
• Website security
• Payment processing
• Saving privacy preferences

Disabling essential cookies may prevent parts of the website from functioning properly.

Analytics Cookies

Analytics cookies help us understand how visitors use the website, which pages are visited, how customers find us, and where website errors occur.

Functional Cookies

Functional cookies remember settings and preferences to provide a more personalized website experience.

Advertising Cookies

Advertising cookies and pixels may be used to:

• Measure advertising performance
• Display advertisements
• Limit repeated advertisements
• Understand whether an advertisement resulted in a website visit or purchase
• Create or measure advertising audiences
• Provide advertisements based on browsing activity

Some advertising disclosures may be considered “selling,” “sharing,” or processing for targeted advertising under certain state privacy laws, even when no money is exchanged for the information.

4. Managing Cookies

You may manage cookies through:

• Your browser settings
• Any cookie-preference tool available on our website
• Advertising-platform settings
• Applicable device privacy settings

Blocking cookies may affect website functionality, including cart, checkout, account, and preference features.

Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and targeted advertising.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may disclose information to companies that perform services on our behalf, including:

• Website hosting
• Ecommerce platform services
• Payment processing
• Order fulfillment
• Shipping and delivery
• Customer support
• Email and text communications
• Website analytics
• Marketing and advertising
• Fraud prevention
• Cybersecurity
• Data storage
• Accounting and professional services

These providers may use information to perform contracted services and as otherwise permitted by their agreements and applicable law.

Payment Providers

We disclose transaction and customer information to payment providers to authorize payments, detect fraud, process refunds, and manage payment disputes.

Shipping Providers

We disclose names, delivery addresses, telephone numbers, email addresses, and order-related information to shipping carriers and fulfillment providers as necessary to deliver orders.

Analytics and Advertising Partners

We may disclose device identifiers, cookie identifiers, internet activity, purchase activity, and similar information to analytics and advertising partners.

Depending on the technology involved and the law that applies, these disclosures may be considered sharing personal information or targeted advertising.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, or lawful government request
• Protect the rights, property, or safety of Just Green, our customers, or others
• Investigate fraud, security incidents, or policy violations
• Enforce agreements and website policies
• Establish, exercise, or defend legal claims

Business Transfers

If Just Green is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

6. Sale and Sharing of Personal Information

Just Green does not sell personal information to third parties in exchange for money.

However, we may use advertising, analytics, and social-media technologies that disclose identifiers, internet activity, or purchase-related information to third parties. Certain privacy laws may define some of these disclosures as a “sale,” “sharing,” or targeted advertising.

Where applicable, you may request to opt out by:

• Using the cookie-preference tool available on our website
• Using any “Do Not Sell or Share My Personal Information” link made available on the website
• Sending a request to [email protected]
• Using a legally recognized opt-out preference signal supported by your browser, where required

We do not knowingly sell or share the personal information of children under 18 for targeted advertising.

7. Marketing Communications

We may use your email address or telephone number to send product information, promotions, abandoned-cart reminders, or other marketing communications when permitted by law.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

You may still receive non-promotional communications, including:

• Order confirmations
• Shipping updates
• Return and refund communications
• Account notices
• Security notices
• Responses to customer-service requests

Unsubscribing from marketing does not prevent these necessary communications.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Complete transactions
• Maintain customer accounts
• Provide customer support
• Meet legal, tax, and accounting obligations
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Protect our legal rights

Retention periods may vary based on the type of information, the reason it was collected, legal requirements, and operational needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, storage system, or security method is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account password confidential and should contact us if you suspect unauthorized access to your account.

10. Your Privacy Rights

Depending on where you live and whether the applicable law applies to Just Green, you may have the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of certain sales or sharing of personal information
• Opt out of certain profiling activities
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising a privacy right

These rights may be subject to exceptions, limitations, identity-verification requirements, and business-size or processing thresholds under applicable law.

11. New Jersey Privacy Rights

New Jersey residents may have rights under the New Jersey Data Privacy Act when the law applies to Just Green and its processing activities.

These rights may include the ability to:

• Confirm whether personal data is being processed
• Access personal data
• Correct inaccuracies
• Delete certain personal data
• Obtain a portable copy of personal data
• Opt out of targeted advertising
• Opt out of the sale of personal data
• Opt out of certain profiling that produces significant legal or similar effects
• Appeal the denial of a privacy request

Requests may be submitted to [email protected].

12. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended, when it applies to Just Green.

These rights may include:

• The right to know the categories and specific pieces of personal information collected
• The right to know the sources, purposes, and categories of recipients
• The right to request deletion
• The right to request correction
• The right to opt out of the sale or sharing of personal information
• The right to limit certain uses of sensitive personal information
• The right not to receive discriminatory treatment for exercising privacy rights

Just Green does not knowingly use or disclose sensitive personal information for purposes that require a right-to-limit notice under applicable California law.

13. Other U.S. State Privacy Rights

Residents of other states may have similar privacy rights where a comprehensive state privacy law applies.

We will process eligible requests according to the law applicable to the requester and our business.

14. Submitting a Privacy Request

To submit a request concerning your personal information, email:

[email protected]

Please include:

• Your full name
• The email address associated with your order or account
• Your state of residence
• The privacy right you wish to exercise
• Any information reasonably necessary to identify the applicable records

We may request additional information to verify your identity and protect your information from unauthorized access.

We will use information submitted for verification only as reasonably necessary to process the request.

Authorized agents may submit requests when permitted by applicable law. We may require proof of authorization and may also ask the consumer to verify their identity directly.

15. Appeals

Where applicable law provides a right to appeal, you may appeal a decision concerning your privacy request by emailing [email protected].

Use “Privacy Request Appeal” in the email subject line and explain why you believe the decision should be reconsidered.

16. Do Not Track and Browser Signals

Some browsers offer a “Do Not Track” setting. Because there is not a single universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to them.

Where required by applicable law, we may recognize legally valid opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.

17. Children’s Privacy

The website is not directed to children under 13, and Just Green does not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information through the website, contact us at [email protected] so we can review and, where appropriate, delete the information.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

We do not control the privacy practices of third parties. Their collection and use of information are governed by their own privacy policies.

We encourage you to review the privacy policy of any third-party service you use.

19. International Visitors

Just Green is based in the United States. If you access the website from outside the United States, your information may be transferred to, processed in, and stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in these locations may differ from those in your country.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our website
• Our services
• Our technology
• Our business practices
• Applicable legal requirements

The revised policy will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

21. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:

Just Green
Website: justgreenusa.com
Email: [email protected]